Shipping Policy

Thank you for shopping with SchubART Artist Acrylics.

Processing Time

Orders are typically processed within 1–3 business days after payment has been received. Orders placed over weekends or public holidays will be processed on the next business day.

Shipping

We ship throughout South Africa using reputable courier services.

Delivery times are estimated as follows:

• Major metropolitan areas: 2–5 business days

• Regional areas: 3–7 business days

• Remote areas: 5–10 business days

Please note that delivery times are estimates and may vary depending on your location and courier operations.

Shipping Costs

Shipping costs are calculated during checkout based on your delivery address and the size and weight of your order.

From time to time, SchubART may offer free shipping promotions. Any such promotions will be clearly stated on the website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email, where available.

Incorrect Delivery Information

Please ensure that your delivery details are correct before completing your order. SchubART cannot be held responsible for delays or additional courier charges resulting from incorrect or incomplete delivery information.

Damaged Parcels

If your parcel arrives visibly damaged, please notify the courier where possible and contact SchubART within 48 hours of receiving your order so that we can assist in resolving the issue.